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We also accept automatic withdrawals on bank accounts
6001 rue Jean-Talon Est Montréal, Québec H1S 1M5
Telephone (514) 227-4647
First name *
Last name *
Phone number (Main) *
Phone number (Secondary) *
SECTION : GENERAL INFORMATION
Civic number *
Postal code *
Please select one of the following elements * I‘m moving out AND I want to take advantage of the promotionI’m NOT moving out BUT I want to take advantage of the promotion
NB: Don’t fill these fields below if you don’t move up. Thank you.
SECTION: SERVICE RELOCATION DATE
Please select three (3) choices of service relocation dates: *
It is important to note that you will need to add 15 days from the moment you select your choice (today) and the moving date. We will try, by all possible means, to get as close as possible to your approximate connection dates.
In addition, you will need to consider that a high number of appointments during the period of June 25th to July 9th will increase the number of waiting days. Please contact our customer service for more information.
You can not choose the same installation date for your three (3) choices
1st service relocation date (approximative)
Time frame * Morning (7h30AM-Noon)Afternoon (Noon-5h00PM)Evening (5h00PM-9h00PM)Entire day (7h30AM-9h00PM)
2nd service relocation date (approximative)
3rd service relocation date (approximative)
Current package *
New package Internet cable 5M unlimitedInternet hybrid fiber 15M unlimitedInternet hybrid fiber 30M unlimitedInternet hybrid fiber 60M unlimitedDUO cable 5M unlimitedDUO hybrid fiber 15M unlimitedDUO hybrid fiber 30M unlimitedDUO hybrid fiber 60M unlimitedBundle cable 5M unlimitedBundle hybrid fiber 15M unlimitedBundle hybrid fiber 30M unlimitedBundle hybrid fiber 60M unlimited
Monthly subscription (month)
Half-Annual subscription (6 months)
Annual subscription (12 months)
Shipping * Pickup (free)Postal delivery ($10)Full installation ($30)
Full installation is only available in Montreal.
Confirmation of all the information before final validation
NB: If you subscribe to a DUO or Bundle packages: You agree, if applicable, to pay additional fees for the material related to the use of these services.
I agree to pay 69.90$ +tx to enjoy my new service plan, plus shipping, if applicable. *
4 + 4 = ? Please prove that you are human by solving the equation *
Phone numberRequired field
Type of requestSalesAfter sales serviceTechnical service
Shall I inform Bravo Telecom of any change in my credit card?
Any changes to your payment must be communicated as soon as possible for a good service continuation.
Will my service be charged even if I stopped using it?
Yes. It is your responsibility to contact the customer service in order to stop your billing. An email must be sent to firstname.lastname@example.org in order to ensure traceability.
What is the date of my monthly debit?
The starter kit is charged when you make the order and your billing cycle will begin on your service activation date.
Can I receive my invoice by post?
For an environmental concern, we opted for an online bill consultation service via your customer portal.
I want to switch my payment method to pre-authorized debit, how can I do?
Please visit our office at 6001 Jean Talon East Street to sign a debit authorization and provide a voided check.
What are the costs of transferring telephone line?
Transferring your phone number to Bravo Telecom is a free service offered to all our new telephony customers. If you want to transfer an additional line a fee of $ 10 must be paid.
My annual / biannual subscription expires in a week, what should I do?
Generally, our billing department will send you an email extension just before the end of your term. Otherwise please contact our billing department at 514-227-4647
I’m moving, is there a fee to pay?
Yes, there is a $49.95 fee for all cable and fiber hybrid packages and $99 for all FTTN packages. Shall be payable in a single payment or in three equal installments
What happens if the service payment fails?
Bravo Telecom will notify you of the payment rejection (NSF) by email or/and phone. You will be asked to contact the billing department as soon as possible in order to avoid any service interruptions.
You also have the possibility to make a payment directly on your Client portal.
What are the different payment methods?
Four payment methods are available:
However, the most used way for the customer is the credit card to facilitate the transaction.