FOLLOW OUR STUDENT INTERNET DEALS: BRAVO TELECOM, YOUR BEST TELECOM PROVIDER IN TOWN

Network or technology: The Bravo Telecom Internet service combines fibre optics and coaxial cable. The service is offered where access or technology permits. Certain conditions apply.

Speed: The advertised speed of the Internet plan is the maximum theoretical speed. Actual speed varies and depends on several factors, including the router, the technical configuration, the number and type of the customer’s wired and wireless devices, personal use, the environment, Internet traffic, the server accessed, simultaneous use of the television service (if applicable) and other factors.

Equipment conditions: The use of a modem not provided by Bravo Telecom is not permitted, in order to guarantee a consistent quality of service. The use of a personal router is permitted. However, technical support is not offered for the customer’s personal equipment. The modem and Wi-Fi router are provided free of charge during the subscription and must be returned within 15 days after termination; otherwise, their actual value is charged (General Terms and Conditions, Article 1.8).

Network or technology: Television service delivered over Internet Protocol (IPTV) in high definition. Requires a subscription to the Bravo Telecom Internet service with a minimum speed of 60 Mbps. The service is reserved exclusively for residential customers. Business customers and companies cannot subscribe to this service.

Programming: The content offering may be changed at any time.

Equipment conditions: TThe customer may use their own Google TV or Fire TV certified device. The customer may rent one or more Bravo TV boxes from Bravo Telecom, at $5 per month each, to be returned upon termination.

Network or technology: Telephone service delivered over Internet Protocol (VoIP). Requires an active Internet connection. The customer may choose a new phone number or transfer their existing number, subject to the approval of their former provider. The service is offered where access or technology permits.

Minutes: Unlimited local calls to the service area of the assigned number. Long-distance calls include calls made outside the area of the assigned number to Canada and the United States (excluding the Caribbean).

Equipment conditions: The use of the phone adapter provided free of charge by Bravo Telecom is required to guarantee a consistent quality of service.

Activation of Internet, television and telephone services is offered free of charge to all customers where access and technology permit. Activation includes remote configuration or, if necessary, connection of the coaxial cable by a technician from the network carrier.

Turnkey installation is offered in the Greater Montreal area for a fee of $49 (taxes extra). This service includes:

– A visit by a Bravo Telecom technician to the customer’s home;

– Activation of the services;

– Complete installation and setup of the Internet, television and telephone equipment provided by Bravo Telecom according to the plan chosen;

Installation dates given to the customer are estimates and depend on technician availability and network access constraints. Bravo Telecom undertakes to inform the customer of any significant change in timing.

The customer may pick up the equipment free of charge at the store located at 6001 Jean-Talon Street East, Montreal, H1S 1M5.

Equipment shipped by Canada Post is generally received within 48 business hours in urban areas and 72 business hours in rural areas after shipment. Additional delays may apply during holiday periods.

The customer benefits from a 15-day guarantee on Internet, telephone and television services. During this period, the customer may terminate and obtain a full refund if the equipment is returned in “like new” condition, with its packaging and accessories. Damaged or incomplete equipment may not be eligible.

After 15 days, the refund is calculated in proportion to the service used. The equipment provided must be returned upon termination (General Terms and Conditions, Article 1.8).

If equipment provided or rented has a manufacturing defect, the customer must inform Bravo Telecom before the manufacturer’s warranty expires. The warranty does not apply in the case of accident, force majeure, unauthorized modification or misuse.

Start: date the equipment is put into service, or date of purchase if it is put into service more than 30 days after purchase.

Minimum duration: 1 year for TP-Link Deco Mesh M4 routers, TP-Link WiFi 6 routers and the Mecool KM7 Plus box. 3 months for other new or refurbished equipment (unless the manufacturer’s warranty is longer).

Replacement: in the event of a covered defect, the equipment may be replaced with an equivalent new or refurbished model.

Services are offered where access or technology permits. All rates shown are before taxes. Applicable taxes will be added to the bill. Certain conditions apply depending on the service or plan subscribed to. For the complete contractual terms, please see the General Terms and Conditions on the official website.