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Bravo Telecom the Best Internet Provider in Montreal

You’re looking for a new residential Internet provider without a contract in Quebec, particularly in Montreal? Choose Bravo Telecom! It’s the best independent Internet Service Provider (ISP – Internet Access Provider Reseller) and we’ll explain why.

Meilleure offre Internet à Montréal

Best Internet offer in Montreal

With technological progress and the development of the internet, competition is becoming increasingly fierce among telecommunications companies. All are competing to offer the best home internet that could meet the needs of the greatest number. However, for a product to be qualified as interesting, it must have a good quality/price ratio. That’s where Bravo Telecom has a competitive advantage.

Meilleure offre Internet à Montréal

Best Internet offer in Montreal

Quality/price ratio worthy of the big providers

With 15 years of experience under its belt, Bravo Telecom has set itself the challenge of competing with telecommunication giants by offering services that match those of major providers in terms of quality and at competitive prices. According to Les Affaires, the company's strategy is based on its organisational flexibility and its ability to offer similar services to those of major providers at competitive prices. By using a multidisciplinary team for maintenance and collaborating with consultants based around the world, the company optimises its costs and ensures quality service to its customers.

This positioning, which already places Bravo Telecom among the best Internet access providers, also makes it one of the best Internet, TV and telephony providers in Quebec.

Since committing to deliver internet services at a competitive quality/price ratio worthy of the big providers, Bravo Telecom has adopted all its strategies in this direction. The company devises investment strategies geared to meet the goals while accounting for the fast-paced changes linked to digital transformations. Bravo Telecom endeavours to cover every home in the region. This is while accounting for the diverse occupants in the region, including seniors, immigrants, and students, to name a few. The bottom line is to offer competitive prices and reliable service, allowing everyone to access the in-demand internet services regardless of their budget.

Top Internet operator: a transparent, honest and efficient company

What makes a home internet provider stand out from the rest? Transparency and integrity are among the most notable considerations. For instance, the last thing you want is an internet service that isn't transparent about its pricing, meaning you would easily be locked in a contract that seems cheap, only to discover hidden charges that make it hardly usable for your needs.

Bravo Telecom's commitment to upholding transparency and integrity is unmatched. Clients are well informed on all fronts, whether it concerns monthly payments, the cost of renting or buying equipment, engagement duration, and cancellation terms, among other details. The clear and detailed descriptions of the services and offers availed per the agreement, transparency, and integrity ensures clients understand the fine print before subscribing to Bravo Telecom internet services. There is no information asymmetry or hidden charge in a contract, allowing clients to pick and enjoy a package that best matches their budget and needs.

Here is the kicker; Bravo Telecom packages are available without commitment and at competitive prices, and even better, under certain conditions, no installation or activation fees. Clients also enjoy access to top-class equipment such as WI-FI routers, modems, TV boxes, and phone adapters. Bravo Telecom boasts a 100% safe and secure payment system, ensuring seamless transactions and won't expose sensitive data to any risk. If a customer needs technical support, an enthusiastic and professional support team is always on standby.

Bravo Telecom also offers year-round promotions for all services to ensure the customer gets the value for their money, if not more. The icing on the cake; all Bravo Telecom services feature a no-strings-attached money-back guarantee!

Average prices for internet, TV, and telephone services in Quebec

Service Name / Speed	10M	30 M	60 M	120M	200M
Internet	35$	39$	45$	60$	79$
Duo: Internet + TV	-	54$	60$	75$	94$
Duo: Internet + Phone	45$	49$	55$	70$	89$
Trio: Internet + TV + Phone	-	64$	70$	85$	104$

Second quarter of 2023

Best Internet customer service: thousands of satisfied customers

Customers are a company’s heart; without them, it can’t exist. You’ve probably heard the following expressions: “A satisfied customer is a loyal customer” and “A satisfied customer tells 2; a dissatisfied customer tells 10”. Customer satisfaction is critical for a company to thrive, which is reliant on quality delivered, value, and support services. Bravo Telecom boasts an extensive pool of customers. Here is a glance at what the customers have to say about the company.

Gaston Mathieu L'Ancienne-Lorette, Quebec - 2021/09/23 etoile

When I call, I always get good service. The person I talk to is understanding and goes out of their way to give me the solutions I need.

Éric Montreal, Quebec - 2022/05/08 etoile

Excellent provider based in Montreal for the following services: Internet, TV, mobile and home phone. The prices are affordable, and the customer service is competent. The quality of service is perfect, that's why I give it a perfect rating. I highly recommend their services.

Carole Labelle Laval, Quebec - 2021/10/19 etoile

I am very satisfied with Bravo Telecom's services. For me, the Company is the best provider. Since I chose them, I have never had any surprises in terms of billing. It is always the same price and never increases, which differs greatly from all other providers. Many increase their price at least once or twice a year, which is inconvenient and does not always reflect a quality improvement either.

Diane Longueuil, Quebec - 2021/09/30 etoile

I am very satisfied with the customer service, who was an angel of patience with me to solve my problem.

Serge Lemire Sherbrooke, Quebec - 2021/09/23 etoile

I've had Bravo for a few years now, and the overall service is as good as Videotron. And surely better than Bell, with whom unpleasant surprises are commonplace. Bravo’s prices are good, and the customer support is unmatched!

Fournisseur Internet au Québec

Internet providers in Quebec: comparison

Bravo Telecom continues to carve its name as one of the best Internet providers in Quebec. It has gained a competitive advantage over many services, including but not limited to Fizz, Oxio, Ebox, Vmedia and Distributel.

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Fournisseur Internet au Québec

Internet providers in Quebec: comparison

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Internet providers in Quebec: comparison

Bravo Telecom vs. Fizz: excellent customer service

Bravo Telecom relies heavily on human contact. This is among the competitive edge contributing factors since it allows the company to serve customers much better. Bravo Telecom does everything possible to solve clients’ problems and satisfy their requests as quickly as possible. The company prioritizes real people discussions over automated virtual interactions, ensuring that customers promptly and efficiently discuss and solve any concern they may have.

You won’t find the usual support button, such as what you see on the website of its competitor Fizz. Bravo Telecom has implemented a Customer Area, facilitating a more productive interaction. The customer area tool allows users to obtain information related to their accounts, subscriptions, consumption, and bills at any time, among other vital information. The latter can directly recharge their phone account on it and exchange it in real-time with the company’s customer support on various subjects (technical aspects, billing, etc.). That’s not all; Bravo Telecom has inserted a Moving section. This allows the subscribers to effortlessly inform the company of their new address and continue to benefit from its services as soon as possible.

Bravo Telecom takes the time to check the functionality of its installations so that the users can fully enjoy their subscriptions. In case of a problem, the customer receives several calls from technical support until the problem is solved. The company does not hesitate to send a technician for a courtesy visit to check if everything is fine. This is because Bravo strives to offer customer satisfaction guarantees, an important ingredient for its success.

Ebox by Bell and Oxio by Cogeco: customer worries

Since Bell acquired Ebox in February 2022, the internet service provider has lost many customers to other independent operators because customers fear an increase in prices. However, the CRTC has decided to cease the decrease in wholesale internet bandwidth resale prices, which benefits large operators like Bell but has not confirmed a price increase.

In February 2023, the announcement of Cogeco’s acquisition of Oxio has caused many concerns among Oxio customers. With this acquisition, they will be forced to become customers of other providers, which could cause them inconvenience. Moreover, as Cogeco is already a major player in the telecommunications market, this could create an oligopoly and limit competition in the sector.

In this context, Bravo Telecom stands out as an independent company in a market where many providers have been acquired by industry giants. This independence allows Bravo Telecom to remain true to its values of proximity and quality of service towards its customers, which has helped establish a loyal customer base that appreciates the stability of the prices offered by the company. In recognition of its quality and performance, the Francoischarron magazine has ranked Bravo Telecom among the major internet providers operating in Quebec and Canada.

Bravo Telecom vs. Vmedia and Distributel: interesting Internet and ergonomic site

The rates charged by Bravo Telecom for its Internet package offers are largely lower compared to Vmedia and Distributel. Moreover, unlike the competitors, Bravo does not apply installation and commissioning fees. Also, the company does not hesitate to invest in continuously improving its website, making it more ergonomic with clear and precise content and easy and intuitive navigation. Bravo Telecom’s customer experience wins out in the end, earning the company it’s ranking on PlanHub, the Montreal Internet provider comparison site: 4.3 (93% recommended) versus 2.7 for Distributel (31% recommended) and 2.9 for Vmedia (43% recommended).

For those looking to enhance their Internet package with television, our comparison of the best Internet and TV providers in Quebec will guide you to the right choice. Don’t hesitate to also consult our detailed analysis of Internet and TV package prices to compare options based on your budget.

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Bravo Telecom technology, cable service in Quebec

Bravo Telecom offers its customers the best quality cable and Wi-Fi network at the best price.

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Bravo Telecom is a reseller of Videotron, Internet and Cable Company

Bravo Telecom is an independent operator that uses Videotron's infrastructure. Videotron has a good reputation as one of the best networks in Quebec.

Who is better: Bell or Videotron?

The assessment is relative. Both have invested in a powerful and advanced network. Bell is known for its diversified packages, and Videotron is appreciated for its competitive connection speed.

The network technology used by Bravo Telecom

Bravo Telecom operates on cutting-edge and innovative network technology, specifically the hybrid fiber.

- Hybrid fiber

Hybrid fiber is a technology that combines the benefits of fiber optic and coaxial cable. It allows for an ultra-fast and stable internet connection by using fiber optics for the most critical parts of the network, while coaxial cable is used for less critical parts. This means that users can enjoy high download and upload speeds, as well as low latency, which is particularly important for real-time applications such as online gaming and video conferencing. In addition, hybrid fiber is also highly resistant to electromagnetic interference, ensuring a stable internet connection even in noisy environments or with high demand. It is also more cost-effective than pure fiber optic, making it accessible to a larger number of customers.

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Les équipements utilisés par Bravo Telecom

Equipment used by Bravo Telecom

Bravo Telecom provides its customers with state-of-the-art tech equipment. The equipment facilitates access to the best Internet, telephony, and TV services offered in both residential and business settings. The equipment includes a router, WI-FI relay, modem, telephone adapter, and Android TV box.

A. Best Internet modem: the Motorola SB6183

A modem is a computer device that allows a user to connect to the Internet.

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A. Best Internet modem: the Motorola SB6183

A modem is a computer device that allows a user to connect to the Internet. Modems transform incoming connections or signals carried by the coaxial cable, the optical fibre or the telephone line into an Ethernet connection, giving a user access to Web content. It is connected to the router by an Ethernet cable called ETH.

Bravo Telecom uses two types of modems:

The Motorola SB5101 : 38 Mb/s download speed and 30 Mb/s upload speed.
The Motorola SB6120 : 222.464 Mb/s download rate and 131.072 Mb/s upload rate.

B. Best Wi-Fi Router: TP-Link Deco M4 Mesh AC1200

A router is a device that is connected to the modem. It allows all connected devices to access an Internet connection via ETH cable or via WI-FI (radio signals).
Bravo Telecom uses three router technologies, as highlighted below :

1- The TP-Link C20 AC750

Features :
– Dual-band, 300 Mb/s simultaneous at 2.4 GHz and 433 Mb/s at 5 GHz for a total of 733 Mb/s.
– IPTV viewable in HD.
– 3 Omni-directional antennas providing a stable connection and wide wireless coverage.
– Separate and secure guest network access, secure host network.
– Parental control of network access is possible.
– Easy management and configuration via the Tether app that is available on Apple Store and Google Play.

2- The TP-Link Archer C1200

Features :
– Best next-generation Wi-Fi router, 802.11ac compliant.
– Dual-band, 300 Mb/s simultaneous at 2.4 GHz and 867 Mb/s at 5 GHz for a total of 1.167 Gb/s.
– Equipped with 2 USB ports that make it possible to share your printer, files and media with your loved ones, no matter where they are.
– IPTV viewable in 4K.
– 3 Omni-directional antennas that provide a stable connection and wide wireless coverage.
– Separate and secure guest network access and secure host network.
– Parental control of network access is possible.
– Easy management and configuration via the Tether application.

3- Mesh Deco M4 AC1200 router mesh Wi-Fi system

Features :
– New generation, 802.11ac compliant.
– Dual-band, 300 Mb/s simultaneous at 2.4 GHz and 867 Mb/s at 5 GHz for a total of 1.167 Gb/s.
– Parental control of network access is possible.
– Easy management and configuration via the Deco app available on Apple Store and Google Play.

The long-range wifi mesh router Deco M4 set of 3 is ideal for large buildings with multiple rooms and floors. Consisting of a router connected to the internet box and 2 access points, it can cover an area of up to 5,500 square feet. As soon as the user reaches the limit of the area covered by one of the access points, another one takes over, hence the expression “mesh Wi-Fi.” This means users can mesh the property and ensure that there will be no more dead zones or areas with poor Wi-Fi coverage since the measure facilitates the same connection speed across the board.

The three boxes work on the basis of a unified network system. The user is connected to the same network with the same name, regardless of the room where they are located, as long as it is included in the coverage area of the router. Mesh Deco M4 powerful Wi-Fi modem router is available in:

– 1 room (130 m2 coverage)
– 2 rooms (260 m2 coverage)
– 3 rooms (390 m2 coverage)

C. Wi-Fi relay: PLC AV500 Wi-Fi N300 extender and PLC AV500 adapter

The Wi-Fi relay/repeater/amplifier is a small box connected to an outlet in the coverage area of the Internet router. It captures the Wi-Fi and broadcasts it in its coverage area, or simply put, relays repeats or amplifies the signal. This means the connection will be accessible in a wider area while maintaining a good connection speed.

Bravo Telecom offers 2 Wi-Fi relay boxes:

The Extender CPL AV500 Wi-Fi N300 :

The AV500 Wi-Fi N300 Powerline Extender has a cloning button that allows you to copy the router’s SSID and password to be able to broadcast this same network (unified system) throughout its coverage area.

Its data transfer speed is up to 300 Mbps, and it has a range of 300 m. It is also equipped with 2 Ethernet cable ports to connect two devices, for example, a TV and Game Console, simultaneously.

Powerline Adapter AV500 :

The Powerline Adapter AV500 works in the same way as the Powerline Extender above. You just have to plug it into a socket to have bigger Wi-Fi coverage. It doesn’t have a clone button. Nonetheless, it does have a peer button to secure the network.

It has only one Ethernet cable port to connect a device and offers a “sleep” mode that reduces its power consumption by 85%. It has a range of 300 m, and its data transfer speed can go up to 500 Mb/s.

D. Phone adapter: Yeastar TA100 and TA200 VoIP ATA

A telephone adapter transforms a standard telephone into a digital IP telephone system (VoIP).

Bravo Telecom uses two kinds of analog phone adapters (ATA):
– Yearstar TA100
– Yearstar TA200

The difference between the two is that the latter has 2 RJ11 FXS ports allowing users to connect two analog lines, for example, a phone and fax. Yearstar adapters offer three main advantages:

1- They are not bulky
2- Are easy to configure
3- Offer multiple features to meet all needs

The adapters are directly powered by the IP-IBX port and the PC’s USB port.

E. Bravo TV box: KM9 Pro

TV box allows users to watch TV shows via the Internet through direct streaming. The in-demand streaming is today’s top trend as consumers favour the model over traditional options where they have to follow a schedule they have no control of, impacting their quests to follow their favourite programs.

For the best experience, Bravo Telecom offers its customers the Bravo TV KM9 Pro with the following features and options:

RAM	2 Go
ROM	16 Go
Resolution	4 K
Dual Band	2,4 GHz and 5 GHz
Bluetooth	Version 4.2
Android OS Version	9 Pie
Options Available	Google Play, Google Assistant, Prime Vidéo, YouTube
Google Certified / Android Certified

F. The Bravo TV Stick

The Bravo TV Stick is a highly performing Android TV stick that offers exceptional features for an outstanding streaming experience. It comes equipped with a quad-core processor that ensures fast processing speed and a smooth experience. The stick also has 2GB of RAM and 4GB of ROM for sufficient storage of your favorite apps and content.

Connectivity is ensured through 2.4G/5G Wi-Fi, allowing for fast and stable internet connection. The Bravo TV Stick is capable of streaming videos in 4K HDR for stunning picture quality. With integrated Google Assistant, you can use voice commands to access your favorite content with ease. Additionally, the stick comes pre-installed with popular apps such as Prime Video, YouTube, and Netflix, providing you with a wide range of content to stream with just one click.

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History of TPIA
Internet offerings in Quebec

Bravo Telecom is among the first pioneers of Third Party Internet Access (TPIA) services in Quebec. The company employs a customer-centric approach, a huge aspect that continues to give it an edge in the competitive market. Bravo Telecom has and continues to enjoy a steady growth rate as it keeps delivering quality services at amazing prices customized to match diverse budgets.

A. What is a Third-Party Internet Service Provider or TPIA?

Third party internet providers as defined by the CRTC refers to the offering of telecommunication services by independent providers who supply themselves to large telecom operators.

How do TPIAs work? The supplier/customer relationship is organized as follows:

Large telecom operator > Independent provider > End-users

This means that an end-user to the large telecom is a third party since they are not in direct relation, even though the consumer uses the company's network. Bravo Telecom is an independent provider, so it is one of the TPIA types of Internet service providers.

B. A brief history of the Internet offer in Canada

As of 2008, the major cable telephone companies held over 94% of the Internet market share in Quebec. This meant that consumers didn’t enjoy much flexibility, and the rates were quite high. In 2015, the Canadian Radio-television and Telecommunications Commission (CRTC) revised the measures in place to facilitate a friendlier environment for new entrants.

In 2019, further changes were implemented, lowering the wholesale resale price and boosting the new entrant's chance of competitively delivering reliable in-demand services in the fast-paced technological advancing world. Since then, more entrants have hit the market, and prices continue to drop, allowing Canadians to access internet services in line with their budgets.

Following the 2015 changes, Quebec's internet market in 2017 saw a drop from over 94% to 87% market share for the large operators and 13% for the independent operators. As for Montreal, the segments dropped to 81.4%, while the independent providers enjoyed an 18.6% rise. The trend has since then been on an upward trajectory. TPIA operators have enjoyed more success, allowing consumers to find more affordable offers. The flexibility continues to enable consumers in Quebec territory to connect and enjoy internet services as per their household needs and within their financial abilities.

C. Bravo Telecom: a success story based on the customer approach

According to the magazine Métro and Atlas Media sources, Bravo Telecom was founded in 2008 in a commercial building on Jean-Talon Street in St. Leonard, Quebec. Initially, the company employed only three people and offered IP telephony services. In 2012, after only five years of existence, it began offering Internet access services as an independent provider, leasing the infrastructure from Videotron.

In 2016, Bravo Telecom further expanded its operation and started to market IPTV access. The expansion allowed its customers to watch programs other than those available in Canada. The move was informed by the fact that the region’s population is mostly made up of immigrants. As such, watching channels from other nations, such as Africa, the Middle East, Europe, etc., is essential for the users, allowing them to keep an eye on their country of origin.

Bravo's customer-centric approach continued to bore fruits and, with success, further improvements. In 2017, the company increased the store's opening hours and set up a virtual customer area. The measures were tailored to offer better accessibility and availability and allow the company to be more attentive to customers' needs. Bravo Telecom also started to offer business services in the same year, including corporate telephony.

In 2018, Bravo Telecom began selling its first mobile phone offers and moved its headquarters to 6001 Jean-Talon Street.

Currently, Bravo Telecom boasts over 20,000 active customers, a number that continues to grow by the day. The company has also been ranked 3rd in the category "Best HD YouTube Certified Internet Provider for Small and Large Families." This is an accreditation given to an ISP capable of providing HD videos on YouTube at all times or at least 90% of the time in use.

FAQ

What is the best satellite internet provider?

The best satellite internet provider is the one that offers a combination of stable prices, easy and free installation, and human support available 7 days a week.

Which satellite internet operator should I choose?

Choosing a satellite internet service provider requires consideration of the speed, commitment length, included services, cancellation fees, and equipment cost. Make sure to understand these factors to make the best choice for your internet connection needs.

How to choose the best internet provider?

While choosing the best internet service provider, look for the one that has physical stores near you, offers human support available 7 days a week, and keeps you informed about all their updates.

What is the best internet, TV, and telephone provider?

The best internet, TV, and phone service provider is one that can offer a reliable and unlimited connection at the best price, a TV package including your favorite channels with certified equipment, and a reliable phone service.

Which internet provider has the best after-sales service?

It is recommended to consult user reviews and ratings to get an idea of the quality of each provider’s customer service. A human customer service available 7 days a week will make all the difference.

Which internet operator to choose in Montreal?

It is recommended to look for stores located in the city. This will allow you to see the different available offers and directly talk to representatives to better understand the services offered. Furthermore, by choosing a local provider, you will be able to benefit from faster and more efficient support services in case of problems with your internet connection.

What is the best internet operator for online gaming?

To choose the ideal internet provider for online gaming, it’s important to consider the connection speed, latency, and stability. You should also check the terms of the unlimited internet offer, as some providers may have restrictions on connection speed or other limitations that can impact the gaming experience.

Which is the cheapest internet operator?

It is not possible to determine the cheapest internet provider for all users in Quebec as the cost will depend on various factors such as location, desired connection speed, and additional services.

Bravo Telecom the Best Internet Provider in Montreal

Best Internet offer in Montreal

Best Internet offer in Montreal

Quality/price ratio worthy of the big providers

Top Internet operator: a transparent, honest and efficient company

Average prices for internet, TV, and telephone services in Quebec

Second quarter of 2023

Best Internet customer service: thousands of satisfied customers

Internet providers in Quebec: comparison

Internet providers in Quebec: comparison

Internet providers in Quebec: comparison

Bravo Telecom vs. Fizz: excellent customer service

Ebox by Bell and Oxio by Cogeco: customer worries

Bravo Telecom vs. Vmedia and Distributel: interesting Internet and ergonomic site

Bravo Telecom technology, cable service in Quebec

Bravo Telecom is a reseller of Videotron, Internet and Cable Company

The network technology used by Bravo Telecom

Equipment used by Bravo Telecom

A. Best Internet modem: the Motorola SB6183

A. Best Internet modem: the Motorola SB6183

B. Best Wi-Fi Router: TP-Link Deco M4 Mesh AC1200

1- The TP-Link C20 AC750

2- The TP-Link Archer C1200

3- Mesh Deco M4 AC1200 router mesh Wi-Fi system

D. Phone adapter: Yeastar TA100 and TA200 VoIP ATA

E. Bravo TV box: KM9 Pro

F. The Bravo TV Stick

History of TPIA Internet offerings in Quebec

A. What is a Third-Party Internet Service Provider or TPIA?

B. A brief history of the Internet offer in Canada

C. Bravo Telecom: a success story based on the customer approach

FAQ

History of TPIA
Internet offerings in Quebec