[1] Presentation of the offer. 

Two options: Subscriptions will be made by phone with our agents or online on our website.

The postal shipping service is available, secure, safe and contactless.

Take advantage of our Internet and Duo offers and benefit from the advantages that come with them:

• 15 days money back guarantee for all speeds
• Free installation for all packages
• Free rental modem for all packages.
• Up to 30% discount on our regular prices.

All prices shown are exclusive of taxes

[2] Additional discounts:

New customers who wish to subscribe to a 6-month subscription will also receive 15 free days.

New customers who wish to subscribe to an annual subscription (12 months) will also receive 1 free month.

[3] Starter Kit:

When subscribing, the customer must choose a payment method for the starter kit.

The starter kit includes the purchase of the router and modem as well:

• The purchase of the telephone adapter if concerned.

Payment is made according to the customer’s preference:

• When subscribing, in one payment.
• In several monthly payments: in 2 or 3 payments.

In the case of a payment in several monthly installments, the customer will be charged a first monthly payment when subscribing to the service. The second and third monthly payments will be taken when billing the subscribed service.

[4] Satisfaction period:

Customers receive a 15 days warranty. If the customer is not satisfied, he must notify Bravo Telecom via customer service by telephone or in the shop.

The customer will then have 15 days to return the equipment and get a full refund.

This full refund will be made within 15 days after receipt of the equipment, provided that the equipment is functional.

In case of cancellation of the service after the 15 day guarantee period, Bravo Telecom charges the amount due for the starter kit.

[5] Other details:

The offer is valid in the areas covered by Bravo Telecom.

Taxes are extra.

Bravo Telecom offers free installation.

We offer a complete installation, with a technician’s trip, for a fee of $ 30.

The rental of the modem requires a deposit of $40 which will be refunded upon return of the equipment.

In order to guarantee a similar quality for all our customers, the use of an external modem to Bravo Telecom is not allowed.

The purchase of the equipment is possible in one payment or in several payments, which will be added to the monthly withdrawals.

The use of an external router to Bravo Telecom is possible, subject to a technical validation of the device by our services.

A guarantee of service is offered for 15 days after the subscription of the service. In the event of termination within this warranty period, all fees collected will be refunded, except the shipping costs of the equipment if concerned.

In the case of a cancellation after the 15 days guarantee, the remaining monthly payments related to the equipment will be deducted in a single payment.

In the event of a cancellation during the 15-day guarantee period, Bravo Telecom will refund the costs once the equipment is received, within 15 days.

However, customers who want to keep the equipment (excluding rental equipment) will be able to pay the amount due for the starter kit.

In the case of a payment in several installments, the customer will be charged a first monthly payment when subscribing to the service. The second and third monthly payments will be taken when billing the subscribed service.

Fees summary :

*For more details about VoIP Service 911 see article 4, in Terms and Conditions.

Our unlimited offers are subject to the utilization standards. For more information please refer to our terms and conditions.

To see the list of equipment offered by Bravo Telecom according to your package, please click on the following link: